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~subject:"Electronic Commerce"
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Electronic Commerce
Consumer behaviour
9
Konsumentenverhalten
9
Customer integration
4
Kundenintegration
4
Satisfaction
4
Zufriedenheit
4
Dienstleistung
3
Dienstleistungsqualität
3
E-commerce
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Service innovation
3
Service quality
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Services
3
Social Web
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Social web
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Betriebliche Wertschöpfung
2
Beziehungsmarketing
2
Brand management
2
Co-creation dynamics
2
Customer satisfaction
2
Dienstleistungssektor
2
Digitalisierung
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Digitization
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E-SERVAR scale
2
E-service quality variation
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E-services
2
Einzelhandel
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Emotion
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Kundenzufriedenheit
2
Life satisfaction
2
Markenführung
2
Measurement
2
Messung
2
Online retailing
2
Online-Handel
2
Relational view
2
Relationship marketing
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Chen, Tom
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Chen, Yen Chun
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Chou, Cindy Yunhsin
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Huang, Hsiao-Ting
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Lee, Crystal T.
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Lee, Crystal Tzu-Ying
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Leo, Wei Wei Cheryl
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Shen, Yung-Cheng
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International journal of retail and distribution management
1
Journal of service theory and practice : JSTP
1
The journal of services marketing
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ECONIS (ZBW)
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Servicing through digital interactions andwell-being in virtual communities
Chou, Cindy Yunhsin
;
Leo, Wei Wei Cheryl
;
Chen, Tom
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 217-231
Persistent link: https://www.econbiz.de/10013407477
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2
Success factors driving consumer reuse intention of mobile shopping application channel
Tseng, Timmy H.
;
Lee, Crystal T.
;
Huang, Hsiao-Ting
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 76-99
Persistent link: https://www.econbiz.de/10012798303
Saved in:
3
Measuring quality variations in e-service
Chen, Yen Chun
;
Shen, Yung-Cheng
;
Lee, Crystal Tzu-Ying
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 427-452
Persistent link: https://www.econbiz.de/10011627184
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