Given the growth of services and their importance in the economy, e‐business and the Internet have the potential to increase the competitiveness and growth of small firms. However, the general pattern is that the smaller the enterprise, the less likely they are to be prepared to adapt their...

This article reports a study of e‐business adoption among SMEs in the knowledge‐intensive service sector in three countries, the results of which contain a number of practical lessons and some much needed encouragement to laggards. The new spatial possibilities of internet‐based...

Purpose – The purpose of this paper is to show that e‐procurement provides manufacturing firms with new and efficient solutions to drive significant value into their business, yet generally the use of internet technologies to accommodate e‐procurement systems remains in a formative stage....

The Internet is causing fundamental changes in the economics of service industries as new, network‐based global e‐business models emerge, where small‐ and medium‐sized enterprises (SMEs) have been identified as key users of Internet commerce. Initially the paper contextualises the...

Purpose – The aim of this study is to understand why some New Zealand firms in the professional services industries have been slow to embrace e‐business technologies. Design/methodology/approach – The authors employ a postal survey approach and involve a sample of 500 professional service...