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Internet retailing: the past, the present and the future

Doherty, Neil; Ellis-Chadwick, Fiona - 2010

retailing; critically reappraise theseclaims in light of current trends in internet retailing; and explore where e-tailing may … adoption, uptake and impact of Internet retailing, as published in theacademic literature over the past twenty years. In … the likely development, implications and impact of Internet retailing. Moreoverthe paper seeks to break new ground by …

Persistent link: https://www.econbiz.de/10009461134

A comparison of return rate calculation methods : evidence from 16 retailers

El Kihal, Siham; Nurullayev, Namig; Schulze, Christian; … - In: Journal of retailing 97 (2021) 4, pp. 676-696

Persistent link: https://www.econbiz.de/10013270710

Consumer tradeoffs in on‐line textbook purchasing

Talaga, James A.; Tucci, Louis A. - In: Journal of Consumer Marketing 18 (2001) 1, pp. 10-20

New forms of retailing present different pricing challenges. The selling of college textbooks over the Internet …

Persistent link: https://www.econbiz.de/10014848250

Using on‐line retailing as a springboard for catalog marketing

Duffy, Dennis L. - In: Journal of Consumer Marketing 21 (2004) 3, pp. 221-225

Chronicles the launch of a new e‐commerce business. Reviews the implications and considerations of such a venture and documents the critical lessons learned. Concludes that the Internet provides an effective place for the development of a new business.

Persistent link: https://www.econbiz.de/10014848394

Net shareholder value

Jackson, Stuart E. - In: Journal of Business Strategy 29 (2008) 6, pp. 53-55

Purpose – Most investors and business leaders understand that the internet has created a few high‐profile success but many more start‐up businesses that have destroyed rather than created value. As a result, many executives have dampened expectations for the transformational potential of...

Persistent link: https://www.econbiz.de/10014845196

Physical distribution service quality in online retailing

Xing, Yuan; Grant, David B.; McKinnon, Alan C.; Fernie, John - In: International Journal of Physical Distribution & … 40 (2010) 5, pp. 415-432

retailing market is getting more price‐transparent and consumers are becoming more price‐sensitive. Originality/value – Earlier …

Persistent link: https://www.econbiz.de/10014793803

Customers' perceptions of online retailing service quality and their satisfaction

Jun, Minjoon; Yang, Zhilin; Kim, DaeSoo - In: International Journal of Quality & Reliability Management 21 (2004) 8, pp. 817-840

revealed some important findings about online service quality. First, the study identified six key online retailing service …

Persistent link: https://www.econbiz.de/10014800271

Strategies that work – the case of an e‐retailer in an emerging market

Nui Polatoglu, Vichuda - In: International Journal of Emerging Markets 2 (2007) 4, pp. 395-405

Purpose – The objective of this paper is to identify, analyze and discuss successful strategies and approaches taken by a small retailer with internet storefront in an emerging market economy. Design/methodology/approach – A case study is used to illustrate, how a small book retailer became...

Persistent link: https://www.econbiz.de/10014788133

Pricing online: The case of consumer

Xing, Xiaolin; Tang, Fang‐Fang - In: International Journal of Commerce and Management 14 (2004) 3/4, pp. 28-40

In this study, we compare the pricing behavior between online branches of traditional retailers (OBTRs) and online‐only retailers (ORs). Focusing on branded electronics sold online, we find that no significant pricing differences between ORs and OBTRs, but ORs seem to price slightly higher...

Persistent link: https://www.econbiz.de/10014766301

Consumers’ evaluations of online reference price advertisement

Yuan‐Shuh Lii, Danny; Lee, Monle - In: International Journal of Commerce and Management 15 (2005) 2, pp. 101-112

The purpose of this study is to examine differences in consumers’ perceptions of an acceptable price range and their responses to the advertised reference price in terms of internal reference price, price‐search intention, and perceived value between online and offline retail channels. This...

Persistent link: https://www.econbiz.de/10014766309