Purpose – The purpose of this paper is to provide insights into issues encountered in maintaining library technologies and electronic collections on a limited budget and with limited personnel. Design/methodology/approach – The paper uses real world experiences and data to report on...

Purpose – The purpose of this article is to provide insights and commentary into issues encountered in maintaining and assessing library technologies and technology-based services with limited budgets and with limited personnel. Design/methodology/approach – It uses usage data to illustrate...