Examines statistically the public's use and attitudes towards interactive and personal health services via an online questionnaire survey and enhances these data with an expert assessment of a number of consumer health sites and their services. Over a period of three weeks more than 1,300 people...

An investigation of what effect online trading is having on the traditional stockbrokerage industry. There have been lots of discussions and articles written over the last couple of years debating whether the traditional stockbrokerage model is about to be upstaged by the new online version...

The growth of the Internet and other digital media has opened up exciting opportunities for the provision of public services, for business and for personal transactions. Comparisons between the earliest forms of “online” research, in the form of telephone interviewing, and offline data...