Sub-Saharan Africa is experiencing epochal changes, arguably becoming the new frontier for business. Multinational enterprises (MNEs) wishing to operate there need to adopt legitimation strategies, showing their social and long-term commitment with local context. We argue that, a viable approach...

This paper analyses the relationship between privatization and service quality in the electricity industry, and tests the hypothesis that managerial behavior is a significant intervening factor. The sample includes 31 Italian distributors over the period 1998-2004; their quality performance is...

This paper describes the methodology employed and the results obtained in a study we conducted to estimate the costs sustained by electricity users for voltage quality. The study concerned, in particular, Italian industrial consumers, connected to medium voltage distribution networks. We have...

Access to electricity is a marker for development but it is far from being universal in developing countries. In this context, multinational enterprises (MNEs) could play a role, especially if the country suffers from institutional voids. Using a panel of 1500 home-host country pairs, observed...