Net Promoter Score (NPS) is heralded by proponents as the quintessential marketing metric for measuring customer and brand loyalty. Its popularity is currently very high, especially in North-American companies. The frenetic interest in NPS has led some commentators to call it a cult-like...

The purpose of this paper is to examine whether adopting OECD-prescribed corporate governance principles can solve the major corporate governance problem in an emerging economy - controlling-shareholder expropriation. We argue that none of any "good corporate governance practices" in OECD...

Research in institutional logics has yet to fully explain how disruptions of institutional orders affect the performance of organizations that carry logics associated with the disrupted institutional orders, with some studies showing a positive interactive effect and others a negative. We...

This study investigated the influence of firm-specific characteristics which include proportion of Non-Executive Directors, ownership concentration, firm size, profitability, debt equity ratio, liquidity and leverage on the extent and quality of financial ratios disclosed by firms listed on the...

This review essay seeks to provide an overview of the state of the art of corporate governance (CG) in emerging markets (EMs). We focus mostly on the BRIC countries (Brazil, Russia, India and China) and adopt a systematic cross-national comparative focus. The chapter has four main sections. We...

The rise of new global contender MNEs from large emerging markets (EMs) is leading to significant structural transformation of global industries, international institutions, and global power (re)arrangement. Outward FDI undertaken by these EM multinational enterprises (MNEs) is growing fast as...

The purpose of this paper is to analyze the market for cross-border mergers and acquisitions (CB-M&A) representing the Asian emerging market-India for the period 1991 through 2010. I also compare the market in India among the BRIC economies (Brazil, Russia and China (including Hong Kong)) for...

This paper aims to revisit and reinforce the early-development of Farmers Fox theory (Reddy et al. 2014a) through analyzing three cases in cross-border inbound acquisitions stream. A qualitative case method is adopted to explore findings from sampling cases include Vodafone-Hutchison telecom...

Corporate social responsibility (CSR) and its impact on performance have generated a debate that has evolved across several perspectives (shareholder, stakeholder, resource-based, and contingency). Building on the resource-based and contingency perspectives, we shed new light on this debate by...