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Emotion
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Ipek, Ilayda
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Journal of consumer behaviour : an international research review
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Journal of international marketing
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Pre-recovery and post-recovery emotions in the service context : a preliminary study
Ozgen, Ozge
;
Kurt, Sumeyra Duman
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
6
,
pp. 592-605
Persistent link: https://www.econbiz.de/10009692801
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2
Enhancing international buyer-seller relationship quality and long-term orientation using emotional intelligence : the moderating role of foreign culture
Leonidou, Leonidas C.
;
Aykol, Bilge
;
Larimo, Jorma
; …
- In:
Management international review : MIR ; journal of …
61
(
2021
)
3
,
pp. 365-402
Persistent link: https://www.econbiz.de/10012618944
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3
Flow within theatrical consumption : the relevance of authenticity
Aykol, Bilge
;
Aksatan, Manolya
;
Ipek, Ilayda
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
3
,
pp. 254-264
Persistent link: https://www.econbiz.de/10011695054
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4
The role of exporters' emotional intelligence in building foreign customer relationships
Leonidou, Leonidas C.
;
Aykol, Bilge
;
Fotiadis, Thomas A.
; …
- In:
Journal of international marketing
27
(
2019
)
4
,
pp. 58-80
Persistent link: https://www.econbiz.de/10012132730
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