//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Emotion"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
I complain for your good? : re...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Emotion
Consumer behaviour
10
Konsumentenverhalten
10
Brand management
4
Dienstleistungsqualität
4
Markenführung
4
Service quality
4
Beziehungsmarketing
3
Brand image
3
Markenimage
3
Relationship marketing
3
Social Web
3
Social web
3
Advertising
2
Advertising effects
2
Brand
2
Competitive advantage
2
Customer misbehavior
2
Customer satisfaction
2
Dienstleistung
2
Emerging economies
2
India
2
Indien
2
Innovation
2
Internet marketing
2
Kundenzufriedenheit
2
Markenartikel
2
Online-Marketing
2
Schwellenländer
2
Service-Dominant Logic
2
Service-dominant logic
2
Services
2
Viral marketing
2
Virales Marketing
2
Werbewirkung
2
Werbung
2
Wettbewerbsvorteil
2
Acceptance and success factors
1
Access-based services
1
Accessed-based consumption
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Jayasimha, K. R.
2
Sivakumar, K.
1
Sivaraman, Manoharan
1
Srivastava, Himanshu S.
1
Srivastava, Himanshu Shekhar
1
Published in...
All
Journal of consumer marketing
1
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumer advocacy : examining the feeling and doing following a failed service encounter
Jayasimha, K. R.
;
Srivastava, Himanshu S.
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 201-208
Persistent link: https://www.econbiz.de/10011629055
Saved in:
2
Reverse contagion : role of empathy, narrative appeal, and intensity of previous misbehavior
Jayasimha, K. R.
;
Srivastava, Himanshu Shekhar
; …
- In:
Journal of consumer marketing
41
(
2024
)
1
,
pp. 78-93
Persistent link: https://www.econbiz.de/10014471211
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->