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Acting the part : emotional intelligence and job satisfaction as predictors of emotional labor in travel agencies
Knežević, Milena Nedeljković
;
Petrović, Marko D.
; …
- In:
Tourism and hospitality research : THR
21
(
2021
)
2
,
pp. 183-201
Persistent link: https://www.econbiz.de/10012520563
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2
Examining antecedents of residents' support for the European Capital of Culture project : event's sustainability perception, emotional solidarity, community attachment and brand tr...
Šagovnović, Ivana
;
Pivac, Tatjana
;
Kovačić, Sanja
- In:
International journal of event and festival management
13
(
2022
)
2
,
pp. 182-202
Persistent link: https://www.econbiz.de/10013284853
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