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Emotional propensities and the contemporary Islamic banking industry
Riaz, Umair; Burton, Bruce G.; Fearfull, Anne - In: Critical perspectives on accounting : an international … 94 (2023), pp. 1-20
Persistent link: https://www.econbiz.de/10014435039
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Impact of Employee Displayed Emotion on Perceived Waiting Time of Clients among Islamic Banks of Paksitan
Mushtaq, Naveed; Asim, Muhammad; Khan, Mohsin Raza; … - 2021
The core and main objective of this study is to examine the relationship of employee displayed emotions on perceived waiting time that is ultimately affect the approach behavior of clients in a service environment. This study examined the different effects of environmental elements with the path...
Persistent link: https://www.econbiz.de/10013248623
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When love leads the way! : conceptualizing triangular theory of love and expectations-confirmation theory in Islamic banking
Ismail, Ismail J. - In: Journal of Islamic marketing 14 (2023) 11, pp. 2887-2906
Persistent link: https://www.econbiz.de/10014428811
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Love thinketh no evil : mediation role of brand love on consumer religiosity and consumer forgiveness in Tanzanian Islamic banking
Amani, David - In: Journal of Islamic marketing 15 (2024) 4, pp. 1035-1053
Persistent link: https://www.econbiz.de/10014520801
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Using rational and emotional appeals in online advertisements for Muslim customers
Behboudi, Mehdi; Vazifehdoust, Hossein; Najafi, Kobra; … - In: Journal of Islamic marketing : JIMA 5 (2014) 1, pp. 97-124
Persistent link: https://www.econbiz.de/10010256749
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Assessing the service quality and customer satisfaction on Islamic banking by using SERVQUAL model
Muhammad Zulfaris Mohd Salleh; Azwan Abdullah; Che … - In: Research in world economy 10 (2019) 2, pp. 79-83
Persistent link: https://www.econbiz.de/10012231943
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Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model
Ali, Muhammad; Raza, Syed Ali - In: Total quality management & business excellence : an … 28 (2017) 5/6, pp. 559-577
Persistent link: https://www.econbiz.de/10011723722
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The mediating effect of mood on in-store behaviour among Muslim shoppers
Syuhaily Osman; Fon Sim Ong; Md. Nor Othman; Kok Wei Khong - In: Journal of Islamic marketing : JIMA 5 (2014) 2, pp. 178-197
Persistent link: https://www.econbiz.de/10010389521
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Halal-friendly hotels : impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 6, pp. 729-746
Persistent link: https://www.econbiz.de/10012179463
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Fashion consciousness and Muslim modest brand advocacy : the mediating role of brand love, and loyalty
Kusumawati, Andriani; Akbarina, Farida; Pangestuti, Edriana - In: Journal of global fashion marketing : JGfM 13 (2022) 4, pp. 380-393
Persistent link: https://www.econbiz.de/10013410698