Purpose – The purpose of this paper is to examine the relationships between salesperson emotional intelligence, dispositional affectivity, and customer‐orientation levels in pharmaceutical marketing. Design/methodology/approach – A total of 71 pharmaceutical salespeople working in the UK...

Purpose – The primary purpose this paper is to empirically assess the efficacy of using an ability‐based measurement of emotional intelligence (EI) as a predictor of self‐managed work team satisfaction of undergraduate business students. Design/methodology/approach – The study explored...