Purpose The purpose of this paper is to offer innovative tools and techniques to ensure employee engagement. Design/methodology/approach The paper outlines the reasons for employee disengagement and enlightens the advantages of employee engagement for both employees and organizations. It unfolds...

Purpose The purpose of this research paper is to explore soft leadership to achieve organizational excellence and effectiveness. Design/methodology/approach The paper elaborates with 11 Cs that constitute soft leadership – character, charisma, conscience, conviction, courage, communication,...