An important distinction in psychology is between external and internal determinants of behaviour. Behaviour may be perceived as being determined either by factors internal to the individual (e.g. personality) or by external factors, in particular the consequences that follow the behaviour....

There is a discernible trend for organizations to be moving away from directive and authoritarian management styles, towards a more participative approach, which involves subordinates in taking more responsibility. This is linked to a move from bureaucratic role cultures to a more integrated...