Purpose – The purpose of this paper is to investigate the practices mobile project workers rely upon to deal with their liminal work situation, i.e. a work situation in which they are “in-between” and do not have a clear long-term belonging to any specific organisation or project....

Purpose – Leading organizations invest large amounts of time, energy, and financial resources in conducting employee surveys. Through Mercer Human Resource Consulting's work on more than 1,000 survey projects, ten key areas within the survey process have been identified that consistently stand...

This paper sketches the outlines of a differentiated approach towards the contribution of HRM to organizational change. While departing from a critique on the assumptions of the human resource‐based view of the firm, we develop an alternative approach which has been derived from the core...

Purpose – This paper draws on established and more recent concepts of an industrial relations actor and applies them to the citizens' advice bureau (CAB). The purpose of this is to determine the significance of the CAB as an industrial relations actor and to identify limitations associated...

Discusses the main approaches to power and power relationships and uses this discussion as the basis for analysing how power relationships evolve between employees at the lower level of an organizational hierarchy (traditionally perceived as the least powerful) and customers of a service...

Purpose Since the 2008 financial crisis, the UK workforce in general has experienced a period of stagnant and falling wages in both nominal and real terms. The main parties involved remain unsure of the consequences from such a historically unusual phenomenon. The purpose of this paper is...

Purpose – Given the increased awareness about the social issues in organisations and the need for more research, particularly in the area of employee voluntary activities, the purpose of this paper is to analyse the motivations that lead employees to agree to participate in the corporate...