Building upon the balanced scorecard framework, this article addresses three central issues of human resource (HR) measurement: (1) Do HR practices impact business results? (2) How can HR practices add value to business performance? (3) What HR measures can drive business performance? Using...

Current business conditions mandate greater competitive advantage from HR agendas and processes. To add greater competitive advantage, HR must contribute strategic value against criteria from customer and capital markets. HR can add strategic value either reactively or proactively. In its...

The first essay considers a service center with two stations in accordance with independent Poisson processes. Service times at either station follow the same general distribution, are independent of each other and are independent of the arrival process. The system is charged station-dependent...

This dissertation examines global groups at work through an intensive study of cross-national student teams and case studies of exemplar companies that work across boundaries. We consider the role of transactive memory systems (TMS) as a way to create effective team processes. A TMS is a...

Engineers and product designers have developed sophisticated models to predict the technical performance of their designs, yet they seldom quantify how performance affects the desirability of the resulting products to consumers. Without this information, managers have difficulty judging which...

Graphical user interfaces (GUIs) are being increasingly used in the classroom to provide users of computer simulations with a friendly and visual approach to specifying all input parameters and increased configuration flexibility. In this study, the authors first describe a number of software...

In this paper, we consider a multiple-stage tandem production/inventory system producing a single product. Processing time at each stage is assumed to have a general stationary processing time distribution. The cost of holding work-in-process (WIP) inventory is different at each stage....

We consider a make-to-stock production/inventory system consisting of a single deteriorating machine which produces a single item. We formulate the integrated decisions of maintenance and production using a Markov Decision Process. The optimal dynamic policy is shown to have a rather complex...

We consider M transmitting stations sending packets to a single receiver over a slotted time-multiplexed link. For each phase consisting of T consecutive slots, the receiver dynamically allocates these slots among the M transmitters. Our objective is to characterize policies that minimize the...

In many Internet commerce applications buyers can easily achieve anonymity, limiting what a seller can learn about any buyer individually. However, because sellers need to keep a fixed web address, buyers can probe them repeatedly or pool their information about sellers with the information...