Discusses the concept of "vanguard companies" whose mission combines a social conscience along with the ability to deliver on customers' needs better than competitors, citing IBM's expertise in India following the 2006 tsunami and earthquake as an example

Introduction -- Intellectual capital acceleration: the competitive imperative -- Lessons from the brain -- The architecture of learning -- The end of autistic systems! -- Adaptive recommendations -- The learning layer emerges -- Social networks and knowledge management unite! -- Processes that...