Norway has a high degree of digitalisation. In the public sector, there is a long tradition of automation of parts of case management. This includes automation of cases where a public sector body makes a so-called individual administrative decision, that is, a decision made in the exercise of...

Purpose: The increase in social awareness, politics and environmental regulation, the scarcity of raw materials and the desired "green" image, are some of the reasons that lead companies to decide for implement processes of Reverse Logistics (RL). At the time when incorporate new RL processes as...