“Behavioural insights”, or insights derived from the behavioural and social sciences, including decision making, psychology, cognitive science, neuroscience, organisational and group behaviour, are being applied by governments with the aim of making public policies work better. As their use...

“Behavioural insights”, or insights derived from the behavioural and social sciences, including decision making, psychology, cognitive science, neuroscience, organisational and group behaviour, are being applied by governments with the aim of making public policies work better. As their use...

Mediation as a ‘preemptive discipline’ is introduced with relevant theories and research, including from psychology and business studies.The paper is contemporary descriptive using a conflict that is very present in modern discussion: The sustainability of nature in contrasted with business...

This study investigates the role of organizational change in moderating the effect of ethical decision making on internal auditor performance. The study population comprises internal auditors who work in the public sector (a government-owned company in Indonesia). Smart Partial Least Square...

Much of the discussion around big data, artificial intelligence, machine learning, etc. has focused on the private sector. However, a similar evolution is also taking place in the public sector. Over the summer of 2021, we interviewed government officials, management consultants, academics, and...

The OECD Centre of Government Scan of Bulgaria assesses the functioning and organisation of the centre of government (CoG) in Bulgaria. It focuses on three main areas: 1) the functions and mandates of the CoG to perform a strategic and steering role, 2) the CoG’s supportive role in decision-...

This paper provides an analysis of the Belgian federal government’s practices regarding the institutionalisation, quality and impact of policy evaluations. The paper takes a holistic approach, which not only looks at individual practices, but also at how those can come together so that...

Background: Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature. Objectives: This paper aims to propose a kaizen measuring system by integrating a Balanced Scorecard (BSC) and...