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A literature review on the impact of the COVID-19 pandemic on consumer behaviour : implications for consumer-centric logistics

Cai, Lanhui; Yuen, Kum Fai; Fang, Mingjie; Wang, Xueqin - In: Asia Pacific journal of marketing and logistics 35 (2023) 11, pp. 2682-2703

Persistent link: https://www.econbiz.de/10014430279

Adoption of online crowdsourced logistics during the pandemic : a consumer-based approach

Koh, Le Yi; Peh, Ying Sien; Wang, Xueqin; Yuen, Kum Fai - In: The international journal of logistics management 35 (2024) 2, pp. 531-556

Persistent link: https://www.econbiz.de/10014485270

An investigation of technology-dependent shopping in the pandemic era : integrating response efficacy and identity expressiveness into theory of planned behaviour

Wang, Xueqin; Wong, Yiik Diew; Tianyin Cheng; Yuen, Kum Fai - In: Journal of business research : JBR 142 (2022), pp. 1053-1067

Persistent link: https://www.econbiz.de/10013169494

Social determinants of panic buying behaviour amidst COVID-19 pandemic : the role of perceived scarcity and anticipated regret

Yuen, Kum Fai; Tan, Lydia Sonia; Wong, Yiik Diew; Wang, … - In: Journal of retailing and consumer services 66 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013209698

Maritime resilience during the COVID-19 pandemic : impacts and solutions

Chua, Jie Ying; Foo, Ryan; Tan, Kim Hock; Yuen, Kum Fai - In: Continuity & resilience review 4 (2022) 1, pp. 124-143

Persistent link: https://www.econbiz.de/10013189241

An Investigation of Self-Service Technology Usage During the Covid-19 Pandemic : The Changing Perceptions of ‘Self’ and Technologies

Wang, Xueqin; Wong, Yiik Diew; Yuen, Kum Fai - 2022

Self-service technologies (SSTs) are not new to modern consumers, yet the COVID-19 pandemic brings new motivations into SST usage. This study aims to revisit consumers’ SST usage under the pandemic context, focusing on consumers’ changing perceptions on social interactions (i.e. the...

Persistent link: https://www.econbiz.de/10013308072

Special issue: lessons from COVID-19 : building supply chain resilience

Yuen, Kum Fai (ed.); Li, Xue (ed.); Ma, Fei (ed.); … - 2022

Persistent link: https://www.econbiz.de/10013189269