List of Action Items. List of Figures. Acknowledgements. About the Author. Introduction. Chapter 1: What is Lean? Chapter 2: Learning from the Past. Chapter 3: The Lean Culture Foundation - The Lean Principles. Chapter 4: Key Support Systems, Tools, and Practices. Chapter 5: Key Roles and...

Lean Management (LM) represents a complex socio-technical system where both technical and social practices should be consistently implemented and integrated in order to foster a Continuous Improvement (CI) culture. Despite initial gains in operational performances due to the implementation of...

Hoshin Kanri has been used successfully by Toyota and other top-tier companies in Japan and the United States to achieve strategic business and lean goals. The underlying power of a successful hoshin kanri process relays on how Toyota creates an environment of continuous improvement. Toyota is a...