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The sequential incident technique for innovations (SITI) : a tool for generating improvements and ideas in service processes
Decker, Alexander; Meißner, Harald - In: Service quality and management, (pp. 187-226). 1999
Persistent link: https://www.econbiz.de/10001407691
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Die Einbindung des Absatz- und Produktionsbereichs in Innovationsprozesse
Cratzius, Michael - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10013429698
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Process oriented marketing
Diller, Hermann; Ivens, Björn Sven - In: Marketing : journal of research and management 2 (2006) 1, pp. 14-29
Persistent link: https://www.econbiz.de/10003320805
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A network approach to define modularity of components in complex products
Sosa, Manuel (contributor); Eppinger, Steven D. (contributor) - 2006
Persistent link: https://www.econbiz.de/10003406644
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Operatives Management und der Erfolg junger, innovativer Unternehmen : die moderierende Wirkung der externen und internen Unsicherheit
Hiddemann, Tim - 2007 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003375286
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Prozessorientierte Organisation und Effizienz im Krankenhaus
Vera, Antonio; Kuntz, Ludwig - In: Schmalenbachs Zeitschrift für betriebswirtschaftliche … 59 (2007) 2, pp. 173-197
Persistent link: https://www.econbiz.de/10003431400
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Special issue: Innovative data sources for empirically building and validating theories in operations management
Parente, Diane H. (contributor) - 2007
Persistent link: https://www.econbiz.de/10003534221
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The performance impact of business process standardization : an empirical evaluation of the recruitment process
Münstermann, Björn; Eckhardt, Andreas; Weitzel, Tim - In: Business process management journal 16 (2010) 1, pp. 29-56
Persistent link: https://www.econbiz.de/10003947479