This paper is based on an ethnomethodologically informed analysis of plans by Dant and Francis (1988). Using ethnographic and conversation data, this paper will argue that although plans do not ordinarily organize action at the workplace in the sense proposed by rationalistic viewpoints on...

The degree to which researcher generated visual records (for example video texts) may be used to collect valid information about the social world is subject to considerable academic debate (cf. Feld and Williams, 1975; Gottdiener, 1979 and Grimshaw, 1982). On the one hand the method is assumed, by...

Children with deafness who are also on the autistic spectrum are a group with complex support needs. Carers worry about their ability to communicate with them, and are often uncertain about what constitutes ‘good’ communication in this context. This paper analyses the use of a therapeutic...

During the course of this paper the approaches of Conversation Analysis and Membership Categorisation Analysis are used to investigate and explore team members talk within multidisciplinary social/care team meetings. The paper explores the situated character of role within team meetings and...

Purpose – The purpose of this paper is to explore the discursive practices used when the agenda for a consultation process was negotiated in a contract meeting. The paper illustrates the role of sensitivity in meaning making practices, that is, how displays of sensitivity were intertwined with...