Instead of the home becoming a near-permanent second workplace, weface a situation where much work has become more locationally flexible,and workers settle down temporarily wherever it suits their job, tasks andpersonal preferences best, all the time staying connected to the networksthey need...

Introducing and extending electronic Customer Relationship Management (e-CRM) practices in selected European enterprises had a considerable impact on work content and skill requirements but not on employment levels. While most companies stated that they created new jobs in the course of...

The retail industry, an important contributor to the European economy, isbeing affected by changes induced by information and communication technologies(ICT) and e-business. As a result, retailers have come to embrace ICT and e-businessto various degrees. This paper aims to illustrate the...

ICTs radically open up new ways in which to address the basic challenges of regional development in the knowledge-based society. The transformative potential of ICTs resides, in particular, in the way they enable networking, learning and innovation, and empowerment. A horizontal theme that runs...

ICTs open up radically new ways in which to address the basic challenges of regional development in the Knowledge-Based Society. The transformative potential of ICTs resides, in particular, in the way they enable networking, learning and innovation, and empowerment. A horizontal theme that runs...

In order to explore to what extent existing online taxation services arelikely to meet interest on the part of end users, this chapter uses data from arepresentative population survey caried out in 2005 in nine EU Member States.By applying a so-called Access-Competence-Motivation model, the...

The health systems of the European Union are a“fundamental part of Europe's social infrastructure”.eHealth, defined in a holistic fashion as encompassinginformation and communication technology (ICT)-enabled solutions providing benefits to health, be itat the individual or at the societal...

This paper analyses key issues towards a research roadmap for eHealth supported patient safety. The raison d'etre for research in this area is the high number of adverse patient events and deaths that could be avoided if better safety and risk management mechanisms were in place. The benefits...

Wenn im Zuge des Wandels der Industrie- zur Informationsgesellschaft die Verbreitung von Informations- und Kommunikationstechnologie (IKT) in nahezu allen Bereichen des gesellschaftlichen und politischen Lebens fortschreitet, wenn mehr und mehr Informationen und Dienste über die neuen Medien...