The paper uses the SIBIS database (which stems from population surveys undertaken in 2002/2003 in all current EU25 Member States1 plus the remaining candidate countries Bulgaria and Romania, as well as Switzerland and the USA) to explore the determinants of eWork uptake at the level of the...

This paper presents findings about the use of ICT and e-business in the steel industry as well as related impacts and policy implications. The study was carried out in the framework of the Sectoral e-Business Watch, a service to the European Commission’s DG Enterprise and Industry. In the...

Introducing and extending electronic Customer Relationship Management (e-CRM) practices in selected European enterprises had a considerable impact on work content and skill requirements but not on employment levels. While most companies stated that they created new jobs in the course of...

ICTs radically open up new ways in which to address the basic challenges of regional development in the knowledge-based society. The transformative potential of ICTs resides, in particular, in the way they enable networking, learning and innovation, and empowerment. A horizontal theme that runs...

ICTs open up radically new ways in which to address the basic challenges of regional development in the Knowledge-Based Society. The transformative potential of ICTs resides, in particular, in the way they enable networking, learning and innovation, and empowerment. A horizontal theme that runs...

In order to explore to what extent existing online taxation services arelikely to meet interest on the part of end users, this chapter uses data from arepresentative population survey caried out in 2005 in nine EU Member States.By applying a so-called Access-Competence-Motivation model, the...

It is a dissertation about “Towards a European Approach for Monitoring eInclusion”. The main points are Measuring access, Internet access, Functional restrictions and Measuring competence.

In this paper, we will try to contribute to the establishment of a model of eWork diffusion. Firstly, the paper will review the latest research on telework, and how its findings compare with the hopes and beliefs of futurologists and policy-makers (section 2). Secondly we will suggest how the...

This presentation describes the project BISER in 28 selected regions in Europe.

Multi-locational work, supported by information and communication technologies (ICTs), represents one key element of the current shift in the organisation of the labour process. Work which takes place at non-traditional work settings, and being enabled by increasingly mobile ICTs, is becoming...