Cover; Title page; Copyright page; Contents; Acknowledgements; The editors; About this book; Key strategic account management: where are we now?; A definition of KSAM; Questions for research; Section 1: Strategic dimensions of KSAM; Section 2: Value creation through KSAM; Section 3: Developing...

In recent years, the increasing concern about the labour market implications of technological change has led economists to look in more detail at the structure of work content and job tasks. Incorporating insights from other traditions of task analysis, in particular from the labour process...