University rankings are the subject of a paradox: the more they are criticized by social scientists and experts on methodological grounds, the more they receive attention in policy making and the media. In this paper we attempt to give a contribution to the birth of a new generation of rankings,...

University rankings are the subject of a paradox: the more they are criticized by social scientists and experts on methodological grounds, the more they receive attention in policy making and the media. In this paper we attempt to give a contribution to the birth of a new generation of rankings,...

The issue of quality and its relationship with efficiency and performance is a crucial operational issue in many fields of study including production economics, operations research, engineering and business management. In this paper we provide a methodology for identifying latent quality...

The issue of quality and its relationship with efficiency and performance is a crucial operational issue in many fields of study including production economics, operations research, engineering and business management. In this paper we provide a methodology for identifying latent quality...