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Evaluation
Verbraucherverhalten
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Customer relationship management
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Kundenmanagement
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Reklamation
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Web Site
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claim
8
E-commerce
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Electronic Commerce
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Internet
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Schweiz
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Switzerland
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Hotellerie
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Servicepolitik
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service policy
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System Development
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Systementwicklung
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Customer loyalty
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Customer service
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E-Commerce
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Hotelbetrieb
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Klein- und Mittelbetrieb
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Kundenbindung
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Kundenservice
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Leistungsmessung
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Marketinginstrument
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Nachkaufmarketing
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Online retailing
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after sales marketing
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marketing instruments
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Grüter, Marcel
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Myrach, Thomas
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Schneider, Vanessa
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Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
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ECONIS (ZBW)
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Virtual experience on hotel websites : a Web analysis
Grüter, Marcel
;
Schneider, Vanessa
;
Myrach, Thomas
- In:
Information and communication technologies in tourism …
,
(pp. 400-411)
.
2013
Persistent link: https://www.econbiz.de/10009755554
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