McDougall, Gavin; Kelly, John R.; Hinks, John; Bititci, … - In: Journal of Facilities Management 1 (2002) 2, pp. 142-153
With the purpose of creating a forum for discussion on the scope and nature of building performance evaluation. This paper provides a definition of performance measurement from an organisational perspective, and a review of three leading industry tools for post‐occupancy evaluation that...