Hsieh, Yen-Hao; Yuan, Soe-Tsyr - In: International Journal of Quality and Service Sciences 8 (2016) 4, pp. 498-515
Purpose This study aims propose an innovative notion of the advanced technology based on the expectation theory and the emotion theory for a case study of the context-aware service system applied to the exhibition service sector. Design/methodology/approach To evaluate the feasibility of the...