Managing corporate performance is an important yet challenging process. Recently, many enterprises have adopted business intelligence (BI) tools to facilitate more effective corporate performance management. Based on a survey with 290 organizations across North America and East Asia, this paper...

The ability to forecast job advertisement demands is vital to enhance the customer retention rate for recruitment companies. On top of that, it is uneconomical to cold call every individual on a regular basis for companies with a large pool of customers. This paper presents a novel approach in...

This paper presents and discusses the critical success factors (CSFs) influencing the implementation of business intelligence (BI) systems. Based on a preliminary critical success factors (CSFs) framework, multiple case studies approach was applied to investigate the CSFs influencing BI systems...

The ability to forecast job advertisement demands is vital to enhance the customer retention rate for recruitment companies. On top of that, it is uneconomical to cold call every individual on a regular basis for companies with a large pool of customers. This paper presents a novel approach in...

Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to dispersed information environments and compliance requirements. However, the implementation of a business intelligence (BI) system is a complex undertaking...

The implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of critical success factors (CSFs) for management reference because the BI market has been driven mainly by the IT industry and vendors....