Markets for expert services are characterized by information asymmetries between experts and consumers. We analyze the … effects of consumer information, where consumers suffer from either a minor or serious problem and only experts can infer the … endorsed by good signals and fundamentally changed by bad signals. Experts condition their cheating on a consumer's risk of …

. In theory, poorly informed consumers can protect themselves from maltreatment through sellers by asking for second …

. In theory, poorly informed consumers can protect themselves from maltreatment through sellers by asking for second …

. In theory, poorly informed consumers can protect themselves from maltreatment through sellers by asking for second …

We experimentally investigate the role of second opinions in markets where experts like doctors both diagnose and … provide the services. Experts may exploit their informational advantage over customers and overtreat by providing a more …