experts' incentives to defraud their customers when experts can build up reputation. We show that the level of fraud is …

in practice the reputation-based incentives for effective SR may be inherently ambiguous and weak …

-choice framework our model explains the effects of the emergence and growth of the professional reputation-crisis management industry …. The model produces two key conclusions: (a) Although, ex post, reputation repair can increase firm value, ex ante, the … option to repair reputation dilutes the incentive to maintain reputation. (b) Separating ownership and control by delegating …

By providing incentives for sellers to act in a trustworthy manner, reputation mechanisms in many online environments …

can disentangle self-selection from reputation effects. Based on 476 taxi rides with four different types of taxis, we can … show strong reputation effects on the prices and service quality of drivers, while there is practically no evidence of a …

can disentangle self-selection from reputation effects. Based on 476 taxi rides with four different types of taxis, we can … show strong reputation effects on the prices and service quality of drivers, while there is practically no evidence of a …

can disentangle self-selection from reputation effects. Based on 476 taxi rides with four different types of taxis, we can … show strong reputation effects on the prices and service quality of drivers, while there is practically no evidence of a …

? Suppose a manager’s evaluation is private information. Justifying her evaluation is costly but limits the principal’s scope … for distorting her evaluation of the employee. I show that the manager justifies her evaluation if and only if the … employee’s performance was poor. The justification assures the employee that the manager has not distorted the evaluation …