Willingness to pay (WTP) is known to be lower for remanufactured products than for comparable new products. Normative work to date has assumed that a consumer's WTP for a remanufactured product is a fraction, called discount factor, of the consumer's WTP for a corresponding new product, and that...

Trust has been identified as a significant role-playing factor guarding supply chains against over-ordering and hoarding behavior, high inventory levels, high transaction costs, and poor customer satisfactions. Previous research addressed trust in supply chain mostly with the aid of surveys,...

Supply chains today routinely use third parties for many strategic activities, such as manufacturing, R&D, or software development. These activities often include relationship-specific investment on the part of the vendor, while final outcomes can be uncertain. Therefore, writing complete...

Psychologists claim that being treated kindly puts individuals in a positive emotional state: they then treat an unrelated third party more kindly. Numerous experiments document that subjects indeed 'pay forward' specific behavior. For example, they are less generous after having experienced...