This research reveals customer- and employee-firm relations to be two routes by which firms can leverage executive incentive structures to create customer and firm value. Analyses of a unique dataset with multiple archival sources show that (1) increases in the proportion of CEOs' long-term...

While the direct influence of CEO tenure on firm performance has been examined in the strategy literature, the underlying channels of influence have remained largely unexplored. This paper draws upon the career seasons paradigm, learning perspectives, and marketing literature to examine whether...

There is growing acceptance of recruitment advertising as a rich source of information that communications organizational identity and expectations of employees. This article conducts a content analysis of recruitment notices for CEO-level positions which were published in the six most extensive...

This study argues theoretical framework for strategic human resource management (SHRM), and implementation of SHRM in firms. HRM field is related to skill development and performance improvement. So, theoretical framework of SHRM is established by performance and skills. HR systems improve...

The level of service co-production offered to customers through self-service technologies (SSTs) is an important marketing decision. The extant literature reports numerous benefits of SSTs for firms, such as increasing efficiency, reducing costs, boosting loyalty, and reaching new customer...

Provides in-depth analysis of excessive executive compensation at the 20 wealthiest Massachusetts private colleges and universities during 2008-09, the academic year of the financial crisis. Analyzes both disclosed and undisclosed compensation packages as well as income inequality between highly...

This paper is written in Portuguese. Many philanthropists seek to exercise leadership on issues they are passionate about. But their resources are limited when compared to the public sector and the magnitude of social needs. To create impact, philanthropists must respond effectively to the...

We investigate the relationship between private foundation performance and managerial pay. Private foundations are an unusual organizational form in that after the death of the founder, there are no donors or other external constituencies with the power and incentives to discipline management....

The law on nonprofit directors' obligations is sparse. Nevertheless, in recent years nonprofit directors have faced increased scrutiny. This article explores this increased scrutiny and sheds light on the development of North Carolina nonprofit law as it pertains to directors' duties. North...