We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers' productivity. We use email...

This article explains why leadership-as-practice development (LAPD) is a preferred leadership development approach in the contemporary digital era. Rather than dwelling on generic leader competencies that may not apply to the setting, learning is brought into “lived” (not simulated)...