This chapter contributes to knowledge about managerial practices related to co-creation and how these practices are connected to psychosocial work outcomes. The analysis identifies six particular practices that managers in different service companies apply to their work, these are: (1)...

1 Introduction: Corporate Ownership -- Part I Hardware: A Value Creation Framework -- 2 The Primacy of an Owner’s Mission -- 3 The Board of Directors: Governing the Mission -- 4 The CEO and the Executive Team: Responsible for Executing the Mission -- 5 Goals, Strategies, and Fundamentals -- 6...

Product management naturally incorporates empathy, psychology, and thinking outside the box in pursuit of the best design for products. But how often do you apply those same skills to your relationships with people in your company? By breaking the art of stakeholder management into simple...