Bröchner, Jan; Adolfsson, Per; Johansson, Marcus - In: Journal of Facilities Management 1 (2002) 3, pp. 265-271
The use of external providers, multiple or single, for peripheral support services has expanded during the 1990s. This investigation analyses patterns of support service outsourcing against a background of industry and national differences. Questionnaires and interviews with managers of three...