This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...

The stock-flow consistent (SFC) modeling approach, grounded in the pioneering work of Wynne Godley and James Tobin in the 1970s, has been adopted by a growing number of researchers in macroeconomics, especially after the publication of Godley and Lavoie (2007), which provided a general framework...

The stock-flow consistent (SFC) modeling approach, grounded in the pioneering work of Wynne Godley and James Tobin in the 1970s, has been adopted by a growing number of researchers in macroeconomics, especially after the publication of Godley and Lavoie (2007), which provided a general framework...

International co‐financing for development has been a recent innovation of the international banking industry. The World Bank has pioneered the role of “development agency” replacing the more traditional role of “bank” and mobilising other private capital for the development of Third...

A novel decision support system (Price‐Strat) is described which helps senior managers in building societies and banks to take better interest rate mix decisions within a highly competitive environment by explicitly taking into account the competitors' moves. This system is one of a family of...