Healthcare policymakers use wait-time metrics to encourage hospital managers to improve the patient experience. In 2002 …, Massachusetts mandated that hospital managers develop processes to respond to boarding crises, which occur when emergency department …, we use data from a Massachusetts hospital that has two physician-based processes related to boarding and patient flow …

stock market collapse. We find that the average hospital did not engage in cost-shifting, but average hospitals that likely …

stock market collapse. We find that the average hospital did not engage in cost-shifting, but average hospitals that likely …