Healthcare policymakers use wait-time metrics to encourage hospital managers to improve the patient experience. In 2002 …, Massachusetts mandated that hospital managers develop processes to respond to boarding crises, which occur when emergency department … (ED) patients experience long waits for inpatient beds. Performance improvement theory suggests that patients would be …

mothers accessed during and after the Great Recession. We used the 2008 Survey of Income and Program Participation and an … modeling. We found that low-income single mothers more often used in-kind basic-needs packages and less often used packages …