Integrated services of financial institutions contribute to the quality and development of financial markets. The collaboration of banks and insurance companies through the bancassurance model, as the distribution channel of insurance products, results in reduction of business risk and costs of...

1.Introduction -- 2.Industry 4.0 and Insurance 4.0 -- 3.Business Model Canvas and Insurance 4.0 -- 4.Propositions of Value for the Customer in Insurance 4.0 -- 5.Proximity to the Customer in Insurance 4.0 -- 6.Partition of the Customers in Insurance 4.0 -- 7.Place or Channels in Insurance 4.0 --...