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Developing a Six Sigma framework : perspectives from financial service companies
Chakraborty, Ayon; Leyer, Michael - In: International journal of quality & reliability management 30 (2013) 3, pp. 256-279
Persistent link: https://www.econbiz.de/10009730020
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Implementation of service systems on the shop-floor level in financial service companies : empirical evidence from Australia and Germany
Leyer, Michael; Kronsbein, Daniel; Willis, Richard; … - In: International journal of production research 54 (2016) 11/12, pp. 3229-3242
Persistent link: https://www.econbiz.de/10011496958
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Lean Six Sigma in financial services industry : a systematic review and agenda for future research
Vashishth, Abhishek; Chakraborty, Ayon; Antony, Jiju - In: Total quality management & business excellence 30 (2019) 4, pp. 447-465
Persistent link: https://www.econbiz.de/10012199764
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The impact of third-party financial products on the consumer loan services market in the banking sector : an analysis of sales progress and consumer behavior
Ranawat, Narendra Singh; Chakraborty, Ayon - In: Asia Pacific financial markets 31 (2024) 2, pp. 367-387
Persistent link: https://www.econbiz.de/10014548389
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Implementing Lean Six Sigma in financial services : the effect of motivations, selected methods and challenges on LSS program- and organizational performance
Vashishth, Abhishek; Lameijer, Bart Alex; Chakraborty, Ayon - In: International journal of quality & reliability management 41 (2024) 2, pp. 509-531
Persistent link: https://www.econbiz.de/10014470923