1. Introduction / Aidan Rankin -- 2. Learning to think like a Jain / Aidan Rankin -- 3. Aparigraha : understanding the nature and limits of finance / Atul Shah -- 4. Risk and return : careful action and relationships of trust / Atul Shah -- 5. Obligation and interdependency : towards a Jain...

This case study details how and why integrating storytelling, empathy, and inclusive practice shifted QSuper, a large Australian finance organisation, from minimal awareness to moral awareness then moral capability in the delivery of services to Indigenous customers. During the Royal Commission...