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Knowledge structures of a health ecosystem

Laihonen, Harri - In: Journal of health organization and management 26 (2012) 4, pp. 542-558

Persistent link: https://www.econbiz.de/10009663466

Defining and measuring productivity in the public sector: managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International journal of public sector management : IJPSM 23 (2010) 5, pp. 479-499

Persistent link: https://www.econbiz.de/10008653922

Defining and measuring productivity and the public sector : managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International journal of public sector management : IJPSM 23 (2010) 3, pp. 300-320

Persistent link: https://www.econbiz.de/10008698662

Defining and measuring productivity in the public sector: managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International Journal of Public Sector Management 23 (2010) 3, pp. 300-320

Purpose – This paper aims to identify what productivity means in the public sector, how it is measured and how it should be measured and improved, according to municipal authorities in managerial positions. Design/methodology/approach – The approach is both theoretical and empirical. The...

Persistent link: https://www.econbiz.de/10014799059

Defining and measuring productivity in the public sector: managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International Journal of Public Sector Management 23 (2010) 5, pp. 479-499

Purpose – The paper aims to identify what productivity means in the public sector, how it is measured and how it should be measured and improved, according to municipal authorities in managerial positions. Design/methodology/approach – The approach is both theoretical and empirical. The...

Persistent link: https://www.econbiz.de/10014799072

Welfare service system productivity : the concept and its application

Lönnqvist, Antti; Laihonen, Harri - In: The international journal of productivity and … 61 (2012) 2, pp. 128-141

Persistent link: https://www.econbiz.de/10009489508

Overcoming the specific performance measurement challenges of knowledge-intensive organizations

Jääskeläinen, Aki; Laihonen, Harri - In: The international journal of productivity and … 62 (2013) 4, pp. 350-363

Persistent link: https://www.econbiz.de/10009751885

What is the role of knowledge management in establishing the effectiveness of public welfare services?

Laihonen, Harri; Sillanpää, Virpi - In: Knowledge and process management : the journal of … 21 (2014) 2, pp. 112-121

Persistent link: https://www.econbiz.de/10010385064

Distinctive featres of service performance measurement

Jääskeläinen, Aki; Laihonen, Harri; Lönnqvist, Antti - In: International journal of operations & production … 34 (2014) 12, pp. 1466-1486

Persistent link: https://www.econbiz.de/10010437788

Knowledge management practices in healthcare services

Myllärniemi, Jussi; Laihonen, Harri; Karppinen, Henri; … - In: Measuring business excellence : the journal of … 16 (2012) 4, pp. 54-65

Persistent link: https://www.econbiz.de/10009685197