Kemppainen, Katariina; Vepsäläinen, Ari P.J. - In: International Journal of Physical Distribution & … 33 (2003) 8, pp. 701-719
Asks what really has changed for and what to expect from future supply chains. Most surveys rank activities related to sourcing, operations, customer services and marketing in terms of their importance to, or degree of hindrance for, successful supply chain management (SCM). In this explorative...