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The Impact of Employee Performance on Service Quality
Thevaranjan, Dinesh - 2016
The major aim of the research paper is to measure the impact of employee performance on service quality in commercial banks. Primary data has been collected from the bank employees in Manmunai North and Kattankudy divisional secretariat areas in Batticaloa District. Stratified random sampling...
Persistent link: https://www.econbiz.de/10012989661
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Human resource management systems and firm performance
Ferguson, Karen L.; Reio, Thomas G. <Jr.> - In: The journal of management development 29 (2010) 5, pp. 471-494
Persistent link: https://www.econbiz.de/10003995750
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Clarifying the construct of human resource systems : relating human resource management to employee performance
Jiang, Kaifeng; Lepak, David P.; Han, Kyongji; Hong, Ying; … - In: Human resource management review 22 (2012) 2, pp. 73-85
Persistent link: https://www.econbiz.de/10009551207
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A "coalesced framework" of talent management and employee performance : for further research and practice
Mensah, James Kwame - In: The international journal of productivity and … 64 (2015) 4, pp. 544-566
Persistent link: https://www.econbiz.de/10011302828
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Experienced high performance work system, extroversion personality, and creativity performance
Chiang, Yun-Hwa; Hsu, Chu-Chun; Shih, His-An - In: Asia Pacific journal of management : APJM ; a … 32 (2015) 2, pp. 531-549
Persistent link: https://www.econbiz.de/10011343674
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Strategy, human resource management and performance : sharpening line of sight
Buller, Paul F.; McEvoy, Glenn M. - In: Human resource management review 22 (2012) 1, pp. 43-56
Persistent link: https://www.econbiz.de/10009419541
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High-performance work systems, corporate social performance and employee outcomes : exploring the missing links
Zhang, Mingqiong Mike; Fan, Di; Zhu, Cherrie Jiuhua - In: Journal of business ethics : JOBE 120 (2014) 3, pp. 423-435
Persistent link: https://www.econbiz.de/10010355733
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High-performance work systems and organizational performance : testing the mediation role of employee outcomes using evidence from PR China
Zhang, Bo; Morris, J. Llewelyn - In: The international journal of human resource management 25 (2014) 1, pp. 68-90
Persistent link: https://www.econbiz.de/10010230558
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Star performers : task and contextual performance are components, but are they enought?
Bish, Adelle J.; Kabanoff, Boris - In: Asia Pacific : journal of human resources 52 (2014) 1, pp. 110-127
Persistent link: https://www.econbiz.de/10010242094