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This could be the start of something big : linking early managerial choices with subsequent organizational performance
Kelman, Steven; Hong, Sounman - 2013
Persistent link: https://www.econbiz.de/10010201264
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"Hard," "soft," or "tough love" management : what promotes successful performance in a cross-organizational collaboration?
Kelman, Steven; Hong, Sounman - In: International public management journal 19 (2016) 2, pp. 141-170
Persistent link: https://www.econbiz.de/10011487575
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Performance Improvement and Performance Dysfunction : An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Servic...
Kelman, Steven - 2010
The literature on the use of performance measurement in government has focused much attention on hypothesized unintended dysfunctional consequences that such measurement may produce. We conceptualize these dysfunctional consequences as involving either effort substitution (reducing effort on...
Persistent link: https://www.econbiz.de/10013150693
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"Hard," "soft," or "tough love" : what kinds of organizational culture promote successful performance in cross-organizational collaborations?
Kelman, Steven; Hong, Sounman - 2012
Persistent link: https://www.econbiz.de/10009540149
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Performance Improvement and Performance Dysfunction : An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service
Kelman, Steven; Friedman, John N. - 2007
The literature on the use of performance measurement in government has featured prominent attention to hypothesized unintended dysfunctional consequences such measurement may produce. We conceptualize these dysfunctional consequences as involving either effort substitution (reducing effort on...
Persistent link: https://www.econbiz.de/10014051936