The aim of this paper is to analyse the influence of firm size on the economic performance of wineries. To achieve this, the paper employs both different traditional profitability and productivity measures and a non-parametric technique to estimate efficiency as indicators of performance....

This article focuses on the impact of third-party complaints on firm performance. We propose two research hypotheses, which are developed from the literature of dissatisfaction, emotions, and economics. The methodology is based on an event study to estimate variation in firm share returns in the...