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The effects of market orientation and service innovation on service industry performance : an empirical study
Cheng, Colin C.; Krumwiede, Dennis - In: Operations management research : OMR ; advancing … 3 (2010) 3/4, pp. 161-171
Persistent link: https://www.econbiz.de/10008825569
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Breakthrough innovation : the roles of dynamic innovation capabilities and open innovation activities
Cheng, Colin C. J.; Chen, Ja-shen - In: The journal of business & industrial marketing 28 (2013) 5, pp. 444-454
Persistent link: https://www.econbiz.de/10009771096
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Service delivery innovation : antecedents and impact on firm performance
Chen, Ja-shen; Tsou, Hung Tai; Huang, Astrid Ya-hui - In: Journal of service research : JSR 12 (2009/10) 1, pp. 36-55
Persistent link: https://www.econbiz.de/10003878836
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Driving coopetition strategy to service innovation : the moderating role of coopetition recognition
Wang, Ming-Chao; Chen, Ja-Shen - In: Review of managerial science : RMS 16 (2022) 5, pp. 1471-1501
Persistent link: https://www.econbiz.de/10013457768
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How does digital technology usage benefit firm performance? : Digital transformation strategy and organisational innovation as mediators
Tsou, Hung Tai; Chen, Ja-Shen - In: Technology analysis & strategic management 35 (2023) 9, pp. 1114-1127
Persistent link: https://www.econbiz.de/10014338481